Answers about accepted payment methods and the care process.
Payment methods and FAQ
How payment works
No published prices: every case is assessed first and you receive the information in writing.
Individual assessment
A specialist reviews your case and defines the right treatment for you.
Information in writing
You receive your treatment details before confirming your trip.
Secure deposit (if applicable)
A deposit may be requested to reserve a date, always through reliable means.
Payment when coordinating your care
We confirm the payment methods available for your service and country.
Accepted payment methods
Available options may vary by service and country; every case is assessed first and you receive the details in writing.
- Visa
- Mastercard
- American Express
- PayPal
- SPEI
Frequently asked questions
Answers to the most common questions before your assessment.
Request it when coordinating your payment and we will tell you what information is needed to issue it.
Tell us about your case when you contact us: we can guide you on the documentation your insurer may require for a possible reimbursement.
After the assessment with the specialist you will receive your treatment information in writing, so you can decide calmly before confirming your trip.
Yes. We guide you to make your payment securely from the United States, Canada or other countries.
Some services may require a deposit to reserve a date. We inform you clearly before any payment, always through reliable means such as secure payment platforms.
We work with the usual payment methods (card, bank transfer and cash). When coordinating your care we confirm the options available for your service and country.